FAQ

Discover helpful information about our services and policies to make your shopping experience seamless

Refund

We offer a full refund for rental orders canceled 48 hours before the scheduled pickup or delivery date.

Refunds are processed within 3-5 business days after we receive the returned items.

We offer refunds for purchased items within 7 days of purchase, provided the items are returned unused and in their original condition

Delivery

Yes, we offer expedited delivery services for an additional fee. Please contact us for more information

Delivery times vary based on your location. We aim to deliver within one days within the same city and 5-7 business days for other locations. 

Contact Anora Team for More Information: 

Email : [email protected]

Call : +91 76048 46084

Yes, you will receive a tracking number once your order is shipped. You can use this number to track your order online.

Shipping & Returns

Shipping charges vary based on the delivery location and the weight of the package. You can view the shipping charges at checkout.

Yes, we offer free shipping on orders above a certain value. Please check our website for current promotions and offers.

We accept returns for purchased items within 7 days of purchase, provided the items are returned unused and in their original condition. A restocking fee may apply.

Payment

We accept payment via credit/debit card, net banking, UPI, and cash on delivery (COD) for select locations.

Yes, we require a security deposit for rented clothes, which is refunded upon returning the items in good condition

Yes, we offer installment payment options for certain purchases. Please contact us for more information.

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Anora art studio

We house traditional, designer and dance dress along with Apparels. Photo studio and make up studio is inhouse. 

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